Privacy & Refund policy

Payment

Currently, we accept all valid debit cards, credit cards, wallet, UPI and Net banking.

Shipping & Returns

Cuddle craft ships within India only and uses reputable courier companies.

You can reach us at contact@cuddlecraft.in or +91 9898001745 between Monday-Saturday, 11am-7pm incase of any queries.

You will receive an email and/or text message with tracking details once your order has been dispatched.

We deliver to most part of India within 3-7 days. While we use reputable couriers and work around the clock to ensure your order reaches in time, Cuddle craft cannot be held responsible for shipping delays due natural disasters, strikes, bank holidays or situations beyond our control.

Shipping Charges:

All shipping is free. Express delivery charges if applicable will be as per actuals.

Cancellations:

Orders once placed cannot be cancelled or changed once it has been dispatched. Please call on +91 9898001745 to cancel the order before dispatch.

Returns & Exchange :

Due to hygiene & safety concerns with regards to baby/kids products, Cuddle craft has a strict no exchanges or refunds policy across the website.

This also means that all the products you receive are -

• Fresh,

• Original,

• Unopened and of

• High quality.

This is an unparalleled commitment in an eCommerce driven by returns and exchanges.

If there is any genuine case for exchanges of a product, please contact us on contact@cuddlecraft.in within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.

Damaged Products:

In the event that a product reaches damaged, please email us on contact@cuddlecraft.in within 3 working days along with images of the damaged product and we will help you out.